Subira kuri Fides
Fides

Politiki y'ibanga

Yatangiye gukurikizwa: August 1, 2026Iheruka kuvugururwa: August 1, 2026

Muri Fides (igicuruzwa cya Merus kandi ari yo ikiyobora, merushq.com), twemera ko ibitabo by'amafaranga yawe ari ibanga ry'ubucuruzi bwawe. Abakurimo amafaranga, ibyo ugurisha n'ayo winjiza bigomba kuguma hagati yawe n'ubucuruzi bwawe gusa.

Iyi Politiki y'ibanga isobanura mu magambo yumvikana kandi atagira icyo ahisha amakuru dukusanya, uko tuyakingira, aho ubushobozi bw'ikoranabuhanga ryacu bugarukira n'uko ukomeza kugenzura amakuru yawe yose.

1. Isezerano ryacu ry'ibanze ku ibanga

Uwinjira muri seriveri zacu nta ruhushya nta kintu gisomeka yabona, kandi tugumana amakuru yawe make ashoboka.

Ntidugurisha urutonde rw'abakiriya, ntidushakira amafaranga mu makuru y'ibikorwa byawe kandi ntidukora umwirondoro w'ubucuruzi bwawe wo guha abamamaza.

2. Amakuru dukusanya n'uko tuyakoresha

Fides ikorera muri WhatsApp kugira ngo icunge ibyagurishijwe, ububiko n'imyenda byawe. Dore amakuru dukusanya kugira ngo dutange iyo serivisi:

  • Ubutumwa n'amafayili ajyanye n'ibikorwa:
    • Iyo wanditse igikorwa (urugero, “Patrick yishyuye 5000”), dutunganya ubwo butumwa kugira ngo dukuremo ibisobanuro by'igikorwa — umubare w'amafaranga, umukiriya cyangwa igicuruzwa, n'uko ubwishyu buhagaze — maze tuvugurure igitabo cyawe.
    • Ubutumwa bw'amajwi n'amafoto byoherejwe kuri Fides bisuzumwa mu bubiko bw'igihe gito bwa mudasobwa kandi ntibigera bibikwa kuri disiki.
    • Amagambo y'umwimerere y'ubutumwa ahita asenya kandi agasibirwa burundu nyuma y'iminsi 30. Dusigarana gusa igikorwa cyashyizwe mu buryo bw'ibaruramari n'indangamuntu y'inyemezabwishyu y'ubutumwa idasobanura iburimo — indangamuntu yihariye ya WhatsApp — kugira ngo ibikorwa bishobore gukurikiranwa kandi hatabaho kwandika igikorwa kabiri.
  • Nomero za telefone n'umwirondoro udahishura nyirawo:
    • Nomero ya telefone yawe ikoreshwa mu kugeza ubutumwa aho bugomba kujya kuri WhatsApp.
    • Kuri seriveri za database zacu, ntitubika nomero ya telefone yawe uko yakabaye nk'indangamuntu ya konti. Ahubwo umwirondoro wawe ugaragazwa na cryptographic hash idashobora gusubizwa inyuma ikomoka kuri nomero yawe hakoreshejwe urufunguzo rw'ibanga rubikwa hanze ya database.
  • Ibyanditswe mu gitabo — abakiriya, amafaranga n'ibisobanuro:
    • Tubika amakuru y'ibaruramari ateguye wanditse, harimo amazina ukoresha ku bakiriya, amafaranga y'ibyagurishijwe n'ibisobanuro by'ingero.
    • Ahantu hose handikwa amagambo — amazina y'abakiriya, ibisobanuro by'ibicuruzwa n'ibindi bisobanuro — hahishwa hakoreshejwe AES-256 encryption mbere yo kwandikwa kuri disiki.

3. Kugabanya amakuru no kubaka ibanga mu ikoranabuhanga

Dutegura sisitemu zacu ku bushake kugira ngo zikusanye gusa amakuru make cyane akenewe:

  • Nta kuzana contacts cyangwa kuzishakira andi makuru: ntitwigera twinjira muri contacts za telefone yawe, ngo dushakishe nyiri nomero runaka cyangwa ngo tugure andi makuru yerekeye abakiriya bawe. Umukiriya witwa “Mama Keza” mu gitabo cyawe ni izina wanditse gusa. Ntiduzi uwo ari we kandi ntitugerageza kumushakisha.
  • Gusenya ubutumwa nyuma y'iminsi 30 mu buryo bwikora: logs z'ubutumwa zimaze iminsi 30 zisibwa buri joro mu buryo bwikora.
  • Nta bikurikirana amatangazo: porogaramu zacu ntizirimo pixels z'abamamaza, ibirango by'amatangazo cyangwa scripts zo gukurikirana abantu.

4. Uko turinda amakuru yawe

Turinda ibyanditswe byawe dukoresheje uburyo butatu bw'ingenzi bw'ikoranabuhanga:

  1. Umwirondoro udahishura nyirawo: nomero ya telefone yawe ihindurwa kode itekanye idashobora gusubizwa inyuma hakoreshejwe imfunguzo z'ibanga zibikwa ukwazo, zitandukanye na database yacu y'ibanze. Umujura aramutse atwaye database yose, yabona gusa codes zihishe kandi ntiyashobora kuzihindura nomero za telefone.
  2. Guhisha amakuru ya buri duka ukwaryo: buri zina ry'umukiriya, ibisobanuro n'ubutumwa bihishwa hakoreshejwe AES-256, urwego rukoreshwa na banki zo kuri murandasi na porogaramu zitekanye. Buri duka rifite urufunguzo rwaryo rwihariye. Uwo muhanganye cyangwa umuturanyi wawe ntashobora gufungura ibyanditswe byawe, kandi abatekinisiye ba database bacu ntibashobora kubisoma uko byanditswe.
  3. Gusenya urufunguzo (“Gusiba bisobanura gusiba”): iyo usibye konti ya Fides cyangwa ugasaba gukuraho amakuru yawe, dusenya urufunguzo rwo guhisha amakuru rw'iduka ryawe. Kopi zose z'amakuru yawe kuri seriveri, disiki na backups za buri joro zihita ziba urusobe rw'imibare rudasomeka burundu.

5. Abandi batunganya amakuru n'aho ubushobozi bugarukira

Kugira ngo Fides ikore neza kandi mu mutekano, dukorana n'abafatanyabikorwa bake b'ibikorwaremezo bakurikiza amabwiriza akomeye yo kurinda amakuru:

A. Ubwenge buhangano — Google Gemini, agace ka EU

Fides ikoresha Google Gemini kugira ngo yumve ubutumwa bw'ibyagurishijwe bwanditswe mu mvugo isanzwe mu Kinyarwanda, Igifaransa, Icyongereza n'Igiswahili.

  • Gukuramo amakuru bwite: mbere y'uko ubutumwa buva kuri seriveri za Fides bugiye gusesengurwa na AI, sisitemu yacu ihita ihisha amakuru bwite akomeye, arimo nomero za telefone, nomero z'indangamuntu, aderesi za email n'indangamuntu z'ibikorwa bya mobile money.
  • Nta kwigisha model kandi nta kubika logs: dukoresha enterprise API endpoints ziri mu Muryango w'Ubumwe bw'u Burayi (EU) kandi kubika logs byarafunzwe ku mugaragaro. Google ntibika ubutumwa bwawe kandi ntikoresha amakuru yawe mu kwigisha AI models.

B. WhatsApp / Meta Platforms

Fides ivugana nawe ikoresheje WhatsApp.

  • Aho urubuga rugarukira: ubutumwa hagati yawe na Fides butangwa na WhatsApp Business API ya Meta. End-to-end encryption ya WhatsApp irinda ubutumwa mu gihe buva ku muntu bujya ku wundi, ariko iyo wandikiye serivisi y'ubucuruzi, encryption irangirira kuri API endpoint y'iyo serivisi. Meta itanga ubutumwa kandi ikabutunganiriza mu mabwiriza yayo na politiki yayo y'ibanga.

C. Kubika amakuru mu Burayi

Databases na seriveri za porogaramu zacu zikorera mu bigo bibika amakuru bitekanye byo mu Muryango w'Ubumwe bw'u Burayi (EU), hakurikijwe amahame y'i Burayi yo kurinda amakuru bwite.

6. Ibisabwa n'amategeko na politiki y'impapuro z'inkiko

Ntituzigera tugurisha, dukodesha cyangwa ducuruza amakuru yawe. Dutanga amakuru gusa iyo tubitegetswe n'icyemezo cy'urukiko kigomba kubahirizwa cyangwa ubundi buryo bwemewe n'amategeko.

Kubera ko igitabo cyawe kibikwa hakoreshejwe ibirango bidahishura nyirabyo n'encryption yihariye ya buri duka, kumena amakuru cyangwa gufatira database uko yakabaye nta ruhushya bitanga gusa amagambo ahishe adashobora gusomeka.

7. Uburenganzira bwawe no kugenzura amakuru

Ukomeza kuba nyiri ibyanditswe by'ubucuruzi bwawe byose:

  • Kureba no gukuramo: saba incamake yose y'ibyagurishijwe cyangwa kopi y'igitabo cyawe igihe icyo ari cyo cyose muri WhatsApp.
  • Gukosora ibyanditswe: kosora cyangwa uvanemo igikorwa ako kanya mu butumwa.
  • Gusiba burundu: saba ko konti yawe yose isibwa igihe icyo ari cyo cyose, urufunguzo ruhite rusenywa n'amakuru asibwe. Ku mabwiriza yoroshye, ingero za email n'ibihe buri ntambwe imara, reba Amabwiriza yo gusaba gusiba amakuru.

8. Ivugururwa ry'iyi politiki

Dushobora kuvugurura iyi Politiki y'ibanga uko serivisi yacu ihinduka. Ivugururwa ryose rizashyirwaho rifite itariki nshya ya “Iheruka kuvugururwa”. Impinduka zikomeye zizamenyeshwa abakoresha Fides mu butumwa bwa WhatsApp.

9. Kutwandikira

Niba ufite ikibazo kuri iyi Politiki y'ibanga cyangwa uko amakuru yawe atunganywa:

  • Ikigo: Merus (merushq.com)
  • WhatsApp: andikira Fides muri chat
  • Email: privacy@merushq.com
  • Aho turi: Kigali, Rwanda
Politiki y'ibanga — Fides